<\/div>{"id":26501,"date":"2018-03-15T09:33:51","date_gmt":"2018-03-15T14:33:51","guid":{"rendered":"https:\/\/www.crowdspring.com\/blog\/?p=26501"},"modified":"2023-12-10T18:17:04","modified_gmt":"2023-12-11T00:17:04","slug":"product-fails-lessons","status":"publish","type":"post","link":"https:\/\/www.crowdspring.com\/blog\/product-fails-lessons\/","title":{"rendered":"7 Epic Product Fails and the Valuable Lessons They Can Teach Your Small Business"},"content":{"rendered":"
<\/p>\n
Launching a new product is always risky.<\/p>\n
No matter how diligently you prepare, you can never guarantee success.<\/p>\n
And, as you’ll see below, even the most successful businesses suffer the occasional flop.<\/p>\n
But how do you know when a product is a flop?<\/p>\n
Joan Schneider<\/a> and Julie Hall<\/a> of Harvard Business Review share<\/a> that:<\/p>\n …about 75% of consumer packaged goods and retail products fail<\/strong> to earn even $7.5 million during their first year.<\/p><\/blockquote>\n This is well below the $50 million benchmark of a “highly successful” product launch.<\/p>\n But many small businesses would be thrilled to earn even $1 million in the first year of a product launch.<\/p>\n If that $50 million goal feels right for your business, then go with that.<\/p>\n But, for smaller start-ups, here’s another perspective…<\/p>\n Tim Berry<\/a> founder and chairman of Bplans offers this definition<\/a> of product failure:<\/p>\n A product is a failure when its presence in the market leads to:<\/p>\n The withdrawal of the product from the market for any reason; So how can you make sure that this doesn’t happen to your product? After, all, while powerful psychology principles guide product design<\/a>, there are still plenty of great failures in product design.<\/p>\n Mitigate some\u00a0risk\u00a0by learning from product failures.<\/p>\n By learning from the mistakes made by others, you can stand on the shoulders of giants and avoid their pitfalls.<\/p>\n Want to guide your product design<\/a> to a successful launch and profitable life? Then read on to benefit from the hard-won\u00a0lessons of 7 absolutely epic product fails.<\/p>\n <\/p>\n Image courtesy of CNet<\/a><\/p><\/div>\n Samsung is a leader in the smartphone industry.<\/p>\n And it’s a good thing, too. A\u00a0lesser company would not have survived the (literally) explosive fiasco that was the Samsung Galaxy Note 7.<\/p>\n The Note 7 was the 6th iteration in the Galaxy Note smartphone line. The hybrid smartphone\/tablet unexpectedly featured two battery design flaws which caused the phones to catch fire.<\/p>\n A mere two weeks after the smartphone was launched Samsung was forced to recall 2.5 million<\/a>\u00a0Note 7s.\u00a0CNN Money journalists Jethro Mullen<\/a> and Mark Thompson<\/a> noted that Samsung’s credibility was on the line. Not to mention, analysts estimated that Samsung stood to\u00a0lose around $9.5 billion in sales<\/a>.<\/p>\n Samsung\u00a0survived because they treated the problem with the respect it deserved and learned from it.<\/p>\n Samsung put the recalled phones and batteries through rigorous testing to determine what had gone wrong. Wired Magazine’s Tim Moynihan<\/a> revealed<\/a> that:<\/p>\n The findings were announced after testing 200,000 devices and 30,000 batteries in a giant charging and recharging test facility built for the task. Samsung mobile communications chief D.J. Koh says a team of 700 company engineers conducted internal testing, and independent reviews of potential problems were carried out…<\/p><\/blockquote>\n This testing revealed the two design flaws that lead to the problem.<\/p>\n It also became clear that Samsung had learned their lesson. CNET’s Jessica Dolcourt<\/a> reports<\/a>:<\/p>\n The one thing we know for sure is that Samsung’s phone batteries will undergo much stricter testing procedures going forward, testing for the kind of failures that its pre-Note 7 protocol didn’t catch.<\/p><\/blockquote>\n It’s in your product’s best interest that you find any defects before sending that product out into the wild. A recall is far more costly – financially and<\/em> for your brand reputation – than finding flaws early and fixing them pre-launch.<\/p>\n
\nThe inability of a product to realize the required market share to sustain its presence in the market;
\nThe inability of a product to achieve the anticipated life cycle as defined by the organization due to any reason; or,
\nThe ultimate failure of a product to achieve profitability.<\/p><\/blockquote>\nGalaxy Note 7 (2016 – 2016)<\/h2>\n

The Lesson: <\/span>Test for products flaws before<\/em> launching. And test rigorously.<\/h3>\n
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