{"id":22154,"date":"2016-04-28T08:55:39","date_gmt":"2016-04-28T13:55:39","guid":{"rendered":"http:\/\/crowdspring.wpengine.com\/?p=22154"},"modified":"2024-11-11T01:40:43","modified_gmt":"2024-11-11T07:40:43","slug":"the-most-important-skill-every-successful-leader-must-have","status":"publish","type":"post","link":"https:\/\/www.crowdspring.com\/blog\/the-most-important-skill-every-successful-leader-must-have\/","title":{"rendered":"The Most Important Skill Every Successful Leader Must Have"},"content":{"rendered":"<p><a href=\"https:\/\/www.crowdspring.com\/blog\/the-most-important-skill-every-successful-leader-must-have\/22-quotes-on-management-by-peter-f-drucker-15-728\/\" rel=\"attachment wp-att-22158\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-22158\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2016\/04\/27132350\/22-quotes-on-management-by-peter-f-drucker-15-728.jpg\" alt=\"22-quotes-on-management-by-peter-f-drucker-15-728\" width=\"550\" height=\"413\" \/><\/a><\/p>\n<p>\n<div class='header-cta' style='display:none'>\n  <span>Discover your unique leadership style.<\/span>\n  <a href='https:\/\/www.crowdspring.com\/leadership-style-quiz\/' class='btn btn-primary' target='_blank'>Unlock your potential with our free quiz!<\/a>\n<\/div>\n<\/p>\n<p>Many young entrepreneurs and business owners think that innovation, marketing, and financial know-how are the keys to a business&#8217;s success. While those are all important factors, there is one more important one.<\/p>\n<p>Entrepreneurs and business owners spend most of their time talking to people: explaining ideas, directing others, helping, listening, <a href=\"https:\/\/www.crowdspring.com\/blog\/five-public-speaking-tips-and-tricks-for-small-businesses\/\">speaking<\/a>, <a href=\"https:\/\/www.crowdspring.com\/blog\/becoming-a-small-business-networking-ninja\/\">networking<\/a>, and <a href=\"https:\/\/www.crowdspring.com\/blog\/what-we-get-when-we-help-others\/\">taking advice<\/a>. However, even though everyone talks, not everyone is a good communicator. Plato famously said: \u201cWise men speak because they have something to say; Fools because they have to say something.\u201d<\/p>\n<p>When you look around at successful entrepreneurs and successful people generally, you typically discover that the best leaders are also terrific communicators. In fact, strong communication is key to the success of both individuals and <a href=\"http:\/\/drexel.edu\/now\/archive\/2014\/August\/Resick-Information-Elaboration\/\">teams<\/a>. (If you want to read more about building great teams and the importance of communication, I recommend you read: <a href=\"https:\/\/hbr.org\/2012\/04\/the-new-science-of-building-great-teams\">The New Science of Building Great Teams<\/a> in the Harvard Business Review).<\/p>\n<p><a href=\"https:\/\/twitter.com\/BrianTracy\">Brian Tracy<\/a>, a successful author, speaker, and CEO of Brian Tracy International, says, \u201cYour ability to communicate with others will account for fully 85% of your success in your business and in your life.\u201d Tracy built his platform of helping other business owners succeed based on the idea that effective communicators are more successful because they can be more persuasive, take advice, build relationships, manage and lead better, and just overall be more effective in their companies&#8217; roles.<\/p>\n<p><a href=\"http:\/\/www.forbes.com\/sites\/keldjensen\/2012\/04\/12\/intelligence-is-overrated-what-you-really-need-to-succeed\/#11db6dc6375d\">Research conducted<\/a> at the Carnegie Institute of Technology showed that only 15% of financial success came from technical skills or actual knowledge. The rest (85%) came from the ability to communicate with others, both when speaking and listening effectively. Award-winning psychologist <a href=\"https:\/\/kahneman.socialpsychology.org\/\">Daniel Kahneman<\/a> agrees:<\/p>\n<blockquote><p>People would rather do business with a person they like and trust rather than someone they don&#8217;t, even if the likeable person is offering a lower quality product or service at a higher price.<\/p><\/blockquote>\n<p>Why are some people great communicators, and others are ineffective?<\/p>\n<p>The secret lies in how the person with whom you\u2019re communicating perceives you. In one of his seminars, <a href=\"http:\/\/drlund.com\/\">Dr. John Lund<\/a> talks about the three most important things the other person wants to know in a conversation:<\/p>\n<ol>\n<li><b> Is this conversation going to be painful?<\/b><\/li>\n<li><b> How long is this conversation going to take?<\/b><\/li>\n<li><b> What do you want from me?<\/b><\/li>\n<\/ol>\n<p><div class=\"subscription-hero-snippet image-on-left\" style=\"background: #DA6D5A\"><div class=\"title centered\">Discover your leadership style.<\/div><div class=\"main-content\"><div class=\"image-wrapper\"><img decoding=\"async\" src=\"https:\/\/assets.crowdspring.com\/marketing\/landing-page\/leadership-style-hero-560.png\" alt=\"illustration of different types of leaders\"\/><\/div><div class=\"form-wrapper\"><div class=\"subtitle\">Take our free quiz and find out what kind of leader you are. Get 15 actionable insights to make you a better leader and discover five iconic leaders who share your style.<\/div><a target=\"_blank\" class=\"btn btn-primary\" href=\"https:\/\/www.crowdspring.com\/leadership-style-quiz\/\">Start the quiz - completely confidential and free!<\/a><\/div><\/div><\/div><\/p>\n<p>Sound familiar? It probably does &#8211; because these are the same questions you ask yourself before the start of a conversation &#8211; especially in business, where everyone seems to want something. Once you understand that the other person is mainly concerned about these three things, you become a good communicator when you address them immediately. By answering those questions, the other person can focus on the conversation, which becomes a productive use of time.<\/p>\n<p>For the first question, check your tone and medium of communication. After all, there are varying levels of conversation intimacy. Much like body language, your medium tells the other person much about what they should expect. For example, if you\u2019re using email or speaking stiffly when you\u2019re usually relaxed, the other person will expect the conversation to be painful. You also should anticipate the other person\u2019s views and feelings. Doing so will help you to put them at ease.<\/p>\n<p>Remember that listening is as important &#8211; and probably more important &#8211; than talking. According to Peter Drucker (a famous writer, professor, and management consultant), \u201c[t]he most important thing in communication is hearing what is\u2019t said.\u201d<\/p>\n<p>To properly answer the second question (how long will this conversation take?), you may first have to answer the third (what do you want from me?). Once you concretely say exactly what you want or aim to get, the other person can gauge their willingness to help or give it to you. This allows them also to estimate the time it will take for you to reach an agreement. <a href=\"https:\/\/www.qooper.io\/blog\/top-10-online-mentoring-platforms\" target=\"_blank\" rel=\"noopener\">Mentoring platforms<\/a> often teach professionals to lead these conversations with clarity and purpose, which helps save valuable time in business settings.<\/p>\n<p>When you cannot answer these questions immediately, the other person will do their best to avoid you.<\/p>\n<p>Think about it, you always ignore a salesperson with no direction or an entrepreneur blindly fishing for favors. People don\u2019t like to waste their time, especially in business. Being a good communicator is being precise and concrete and knowing the appropriate patterns and channels for communication depending on the situation.<\/p>\n<p>Importantly, always <a href=\"https:\/\/www.psychologytoday.com\/blog\/ambigamy\/200905\/empathic-intelligence-put-yourself-in-their-shoes-unlace-yours\">put yourself in the other person\u2019s shoes<\/a>. It\u2019s not just a throw-away expression. By understanding how you would react if you listened to yourself, you can learn to communicate better.<\/p>\n<p><em><a href=\"http:\/\/image.slidesharecdn.com\/perterquotes-110716090109-phpapp01\/95\/22-quotes-on-management-by-peter-f-drucker-15-728.jpg?cb=1310842309\">Image credit<\/a>.<\/em><\/p>\n<p><a href=\"https:\/\/www.crowdspring.com\/how-it-works\/?utm_source=csblog&utm_medium=entrepreneurship&utm_campaign=cta\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-35262\" src=\"https:\/\/images.crowdspring.com\/blog\/wp-content\/uploads\/2022\/05\/06164948\/startup-blog-master-cta.png\" alt=\"\" width=\"700\" height=\"466\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By understanding how you would react if you were listening to yourself, you can learn to communicate better.<\/p>\n","protected":false},"author":25516,"featured_media":22734,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3156],"tags":[3160,429,460,3159,678],"class_list":["post-22154","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entrepreneurship","tag-growing-a-business","tag-leadership","tag-management","tag-starting-a-business","tag-startups"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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